Privacy Policy
Your privacy
Last updated: 3 April 2025
At anicaposenjak.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services we provide. We respect the privacy and confidentiality of the information you provide and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
Information we collect from you
During your visits to our website or use of our services, we may collect the following personal information:
Name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (collectively, “Personal Data”).
Our services are not directed at individuals under 18. We do not knowingly collect Personal Data from anyone under this age. If we become aware that a child under 18 has provided us with Personal Data, we will delete it promptly. If you are a parent or guardian and believe your child has shared Personal Data with us, please contact us.
You may review, correct, update, or delete your Personal Data by logging into your account or contacting us directly.
How we use your information
Personally identifiable information:
We use the information collected to deliver services, including communicating with you, providing technical support, notifying you of updates and offers, sharing content, measuring satisfaction, diagnosing issues, and personalising your experience.
We only send marketing communications if you have requested or subscribed to them. You can opt out at any time by unsubscribing or contacting us directly.
Non-personally identifiable information:
We use aggregated and anonymised data to improve our services, administer our website, generate reports, advertise, identify user needs, and generally enhance customer satisfaction.
Any publicly posted content (e.g., blog comments, testimonials) may be visible to others. Removed content may still be accessible via cached pages or if saved elsewhere.
Storage and security of your information
We employ reasonable measures to protect your Personal Data. Information is stored on secure servers. Credit card data is encrypted during transmission and is not stored on our servers.
We may transfer Personal Data across borders for storage and processing. Such transfers are only made to countries with adequate privacy protections.
We retain Personal Data as long as necessary for service delivery, legal compliance, dispute resolution, and enforcement of agreements.
In case of a data breach affecting your Personal Data, we will notify you in accordance with applicable law.
Cookies and pixels
Cookies are small files placed in your browser to record your browsing behaviour. They help personalise your experience but do not access stored data or Personal Data.
You may disable cookies via browser settings, though this may limit website functionality.
We use cookies to analyse traffic, offer social media features, and improve visitor experience. Cookies and pixels may also be used to display targeted ads via services like Google Ads and Facebook Ads.
Sharing your information with third parties
We do not sell or trade Personal Data.
Your information is only shared with third-party providers when legally required, for transaction purposes, or to protect our legal rights. These third parties are contractually bound to uphold our privacy standards.
Disclosure of your information
We may disclose Personal Data to comply with legal obligations, enforce our rights, or protect the safety of anicaposenjak.com.au, our customers, or others.
In the event of a business change (e.g., merger, sale), customer information, including Personal Data, may be transferred under confidentiality obligations.
Links to other websites
Our website may contain links to third-party websites. These
links do not imply endorsement.
We are not responsible for the privacy practices of these
external sites. Please review their privacy policies before
sharing Personal Data.
Changes to our privacy policy
We may update this policy periodically. Changes take effect immediately upon being posted on this website.
Please revisit this page regularly to stay informed of updates.
Contact us
If you have any questions or concerns about this privacy
policy or how we use your Personal Data, please contact us at:
anica@anicaposenjak.com.au
We will respond within 48 hours.